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Return Policy
 
PSI Motorsports offers a 30-day return policy. No returns will be accepted after 30 days of invoice. No returns will be accepted on Special Order, Made-to-Order items or any/all electronics. All Supercharger Kits, for example are special order, so are turbo kits and fuel systems and may not be returned for any reason. No returns will be accepted on products that have been used, installed, or altered from their original condition. Returned orders are subject to restocking fees of up to 25%, based on manufacturer return policies. Items qualifying for free shipping will have the shipping charges deducted from the refunded amount.

To return or exchange a part that is unused, uninstalled, in resalable condition, and is in original undamaged packaging, you must call our Customer Service department at 281-557-2874 or email sales@psimtr.com within 30 days of receiving the item to be eligible to return an item. No packages will be accepted without first contacting PSI Motorsports. Failure to notify us within 30 days will forfeit your right to a refund or an exchange.

The customer is responsible for shipping charges on returned items. If product is refused, customer is responsible for all shipping charges to and from destination that PSI Motorsports has incurred. We strongly recommend that you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.

If merchandise arrives damaged, save the merchandise and the original packaging. Notify us immediately to arrange for a carrier inspection and a pick up of damaged merchandise. Defective returns are to be sent directly to the manufacturer for replacement or repair under the manufacturer's warranty policies. Manufacturer restrictions do apply and any item that is missing the UPC can only be replaced with the same item. Non-Defective returns can be accepted directly by PSI Motorsports within 30 days from the invoice date. It is PSI Motorsports sole discretion to issue a credit or exchange merchandise. All Non-Defective returns are subject to restocking fees of up to 25%.

Any credits will be issued by check or by a credit card account credit by PSI Motorsports within 30 days of receiving the returned merchandise. All shipping expenses are non-refundable.

IMPORTANT: NO returns of any type will be accepted without first contacting PSI Motorsports. For faster service, please have the following information on hand when calling: customer name, invoice number, serial number and nature of the problem. All products returned must be 100 percent complete, contain all original boxes and packing materials, original UPC codes on the manufacturer boxes, all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer. Tuners that do not contain the full tuning programs will not be refundable. All tuning on the vehicle must be removed returning vehicle to stock programming.